Return Policy

RETURN POLICY

 

Last updated April 10, 2020

Thank you for your purchase. We hope you are satisfied with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund within 7 days of delivery. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within 7 days of the delivery date. All returned items must be in like new or unused condition, with all original tags, labels and packaging.

Damaged/Defective Product Returns

Returns for damaged or defective goods may qualify for a full refund or  free replacement. After product is received an inspection will be conducted to determine if the fault falls on us. If the fault is ours you will be able to choose whether you would like a full refund or a free replacement. (See Exceptions section)

Unsatisfied Customer Returns

If for whatever reason you are unsatisfied with our product and wish to return it, please email support@tribxtech.com (see return process section). Once product is received we will inspect the product to ensure it can be resold, if it can be resold you will be issued a full refund for your purchase. If the product is not able to be resold you will be charged a 20$ restocking fee.

 

RETURN PROCESS

To return an item, please email customer service at support@tribxtech.com to obtain a Return Merchandise Authorization (RMA) number and a prepaid shipping label. After receiving your RMA number, place the item securely in its original packaging, print the shipping label and mail your return to the following address:

Tribxtech LLC

Attn: Returns

RMA #

1028 SW 30 Ave  

MIami, FL 33135  

United States  

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange. 

        

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

support@tribxtech.com